Selling bar stools online can be a pretty tough experience. But it can also be very satisfying. We recognized the need for such a business when we were consumers looking for furniture. The barstools and chairs were out there, but in limited styles, and when it came to customizing what we wanted, prices got pretty darn high. So here we are: selling stuff online, an authorized Internet dealer for a growing number of excellent manufacturers. We have had our share of ups and downs: the worst probably is "The Deadline." We know when you want something to arrive - we tell the manufacturer, they make an absolute commitment, we tell you, we tell the world (posting it on our Website). That works fine 95% of the time, but we have learned one thing about helping you create customized counter stools or bar stools: "Expect the unexpected." Getting something from Michigan to Arizona or from New Jersey to San Jose would seem an easy enough matter - but then there is "the unexpected." And now we know to expect it. This year (thanks to China) it was "steel shortage." Next year it could be a "truckers strike."

Aah, but those "ups" - there have been so very many, that we have lost count. Why don't we let the customers speak for themselves. They will tell you our story better than we can:

J&L B emailed from Winona, Minnesota. We received our Michigan Chair Company barstools this week and are very pleased with them. We had reservations about ordering sight-unseen. But since we didn't find anything locally that met our expectations, we decided to take the chance. They arrived well packed, needed no assembly, and fit the decor of our kitchen perfectly.

JW from New York. I received the chairs yesterday and I love them. They're everything I had expected and then some. I started to worry that they may not be "solid" enough to handle two girls and their friends, plus a husband. I'm not worrying now. It's always a scare to order on-line from a company that you don't know. Thanks for making it easy. Thanks again.

AT from Massachusetts. Kellie, We got our stools yesterday, over a week early! We just want to say thank you, we are so happy with them, they look perfect in our kitchen. Also, for the price we paid, the quality is exceptional! We will definitely do business with you again.

SG from Maryland. I wanted to let you know that the stools arrived yesterday. We were not expecting them to come so soon and we have not had a chance to take them all out of the boxes yet. I took one out last night and it looks great. Thank You.

PI from Maine. The bar stools arrived today. I just wanted to let you know that they exceeded my expectations in both quality and appearance. We are very pleased! Thanks again.

JH Virginia. The chairs are AWESOME -- delivered just fine in boxes, wrapped perfectly. They are beautiful. I'll recommend you to everyone!! I got my chairs in 2 weeks -- unheard of!! Great service, great product. Nice to do business with you. Thank you so much!! KM from Georgia. We received the barstools we ordered the other day and they are perfect! Thank you so much for the speedy delivery and awesome barstools!! MR from New York. Thank you so much for all your help! The stools are perfect. The entire purchase was a true wonderful experience. Your company is truly professional, starting with yourself, and ending with the delivery people. Truly, a pleasure to work with. JH from Connecticut. You folks] pulled off the impossible. I'm a demanding guy, and I needed 74 backless and vertical back bar stools in a week for my club opening. They had to match perfectly. They had to look classy - and substantial. They had to last and take abuse...a magician...beat the biggest restaurant supply company in the country! EW in Pennsylvania. Thank you for your speedy reply. Yes - I was nervous about ordering online - especially because your price was - frankly - too good to be true. Now I understand what the process is. In this day and age one always must look over their shoulder, because there is always someone out there trying to rip people off. You on the other hand are a sincere and honest business person. Guess what - they just arrived - and these bar stools are fantastic! PS. I always like good deals! More New York (EM). Chrome is really big in New York right now. Do you realize that the retro barstools I got here were half the cost - even with shipping - of the price in the City.

These are gorgeous - all my friends want to know how I did it. Thanks!. BH, Church Member in Florida. You got us 36...barstools...They were just wonderful. And fast. And very low priced. Our church members were just really pleased. Then came our "must have" order for our Church Grand Opening - and the 10 upholstered metal bar stools are just as wonderful - and on time as you promised. Well, here I am again, this time I need 8 of your chrome frame backless bar stools for our youth group. And I can hardly wait to see this batch. Expect to get lots of calls from our members and our freinds - because you are a truly fair, inexpensive, high quality operation in every way. The best of continued good fortune. You deserve it! TB, Ohio. I got the Bar stools on Wednesday. Thanks a lot. I like them a lot.

AS, New York. Thanks for all your assistance and patience. I look forward to getting the stools. I am glad we ordered the soft leather. Hopefully it will look wonderful! I will send you a picture of the kitchen when all is completed. Have a great day! It is rainy here in NY. Thanks again. RS, Florida. Thanks for your perseverance. Your efforts on my behalf speak volumes about your business ethics. If you need a testimonial of some sort, please let me know. It will be my pleasure. PM from Texas. We could not be more pleased with the bar stools we bought from you. They are sturdy, low priced, delivered on time, and are incredibly beautiful. I was nervous about the "Discount" aspect. What was I thinking? These are top quality! Virginia. First, I love shopping on the Web - convenience, variety, options. With commodity products, such as replacement air filters, you save time and money.

But with products such as furniture, you have to be able to see what you're buying. And I am one of those people who want to look at every possible choice that might be out there. So I shopped around at so,so many sites, but I kept returning to your site. The photos are large and descriptions are clear, and the layout was simple and easy to navigate. (Did you ever use a Web site where you couldn't figure out how to get back to some place you wanted to go to? Well, it doesn't happen here.) And even with shipping, I found the prices to be the lowest. But the best part is that I talked to a real person! Yes! in this day and age, the 1-800 number takes you to people who patiently help you with your questions! What a surprise! It's a terrific combination of well done modern technology and old fashioned customer service. Thanks for your help and I love the kitchen counter stools I purchased! You can trust this company! Maryland. Just a little note to let you know I received my stools and they look great in my new kitchen. Everyone loves them. Thanks. JG from New York. Awesome! I thank you for the speedy reply, I know you must be extremely busy. Thanks again.